Apple FAQs

FAQs and Solutions for the Apple version of our application

iPhone/iPad - How Do I Switch To The Premium Plan ?
These instructions are for version 3.7.0 and newer, please see below for older versions. On iPhone go to the More tab. Then choose select plan.  This...
Thu, 3 May, 2018 at 4:51 PM
iPhone/iPad - How do I rerun setup
To re-run first time setup to change the config of the app please follow these steps. For version 3.7.0 and above, on iPhone go to the more tab and located...
Thu, 3 May, 2018 at 10:53 AM
iPhone/iPad - How Do I Change My Daily Allowance
The daily allowance calculator can be accessed in two different places. For version 3.7.0 and newer, on the iPhone go to the 'More Tab' and locat...
Thu, 3 May, 2018 at 10:56 AM
iPhone/iPad - Fitbit, Jawbone and Pedometer Support
As of version 3.1.0 the application has built in support for Pedometers. This can either be manual entry of steps, using your iPhones built in sensor (iPh...
Thu, 3 May, 2018 at 9:33 AM
iPhone/iPad - How do I view my diary / foods I have entered
On the bottom of the display is the tab controller, choose Diary. Here you will see all the foods you have entered throughout the day.
Thu, 3 May, 2018 at 9:35 AM
iPhone/iPad - How do I edit or delete an item that I have added to my diary
Firstly navigate to the diary tab Next select an item tapping on the row you wish to edit or delete. Now you can choose from the options of if you wis...
Thu, 3 May, 2018 at 9:36 AM
iPhone/iPad - I hit no when asked for permission to use the camera / barcode scanner and the screen is now black
This occurs when you accidentally say no when being asked for permission to access the camera. This is how to retrospectively give that permission. (First ...
Thu, 3 May, 2018 at 9:36 AM
iPhone/iPad - I am not seeing reminders and/or the number on my icon
On iOS8 you have to give permission to receive reminders and the badge on your app icon. This is how to retrospectively give that permission. (First screen...
Thu, 3 May, 2018 at 9:36 AM
iPhone/iPad - The App Is Running Slow
First try restarting your device. A majority of the time when people experience this it is because another app has continued to run in the background that i...
Thu, 3 May, 2018 at 9:36 AM
iPhone/iPad - The barcode scanner is black / does not work
This occurs when you accidentally say no when being asked for permission to access the camera. This is how to retrospectively give that permission. (First ...
Thu, 3 May, 2018 at 9:36 AM