General

General FAQ's covering all our apps

Can I use my exercise earned on a weekly or daily basis
You can choose between using your exercise daily, weekly or not at all. The choice of how it is used and earned was done during first time setup. To cha...
Fri, 16 Jan, 2015 at 7:08 AM
How can I transfer my data to a new device using the backup service
Please note: This only works Apple <-> Apple or Android <-> Android You can use the backup service to manually copy your data to a new dev...
Fri, 13 Feb, 2015 at 7:22 AM
Can I connect my Garmin device to the app
Sorry you can not, Garmin unlike all other manufactures want to charge $5000 USD to gain access (see link below). http://developer.garmin.com/garmin-c...
Sun, 12 Apr, 2015 at 11:45 AM
The Pedometer is giving me a different value compared to other apps
Our app and others you may be used to use the exact same published algorithms to work out your values. The number of steps required is based on you...
Sun, 7 Feb, 2016 at 6:29 PM
What do foods with three dots underneath mean
On the Premium Plans our database allows for foods with multiple precalculated portions sizes. These foods are indicated by three dots underneath the va...
Tue, 22 Aug, 2017 at 10:20 AM