General

General FAQ's covering all our apps

What are your Premium Plans
Our standard Premium plan is a sometimes referred to as the GREEN PLAN or 'Clever Plan' is comprehensive version of the plan that is based ...
Sun, 17 Nov, 2019 at 7:34 PM
New Plans
It's that time of year again we get asked this question. Our app already has two of the three latest plans and we have renamed and colour coded them a...
Sun, 17 Nov, 2019 at 7:34 PM
Free Foods On The Carryover plan
Below are the main foods free on this plan ALL UNSMOKED FISH & SHELLFISH – FRESH, FROZEN OR TINNED IN WATER, INCLUDING, BUT NOT LIMITED TO: Fresh...
Sat, 25 May, 2019 at 8:01 PM
Free Foods On The Clever Plan
 Below are the main foods free on this plan Alfalfa Sprouts Apples, all varieties Applesauce, Apricots, unsweetened Artichokes Artichoke H...
Sun, 5 Jan, 2020 at 6:19 PM
What is the Premium - 2017 Carry Over Plan
To use our latest Carry Over Plan you need to be running version 3.6.0 or newer on iPhone/iPad (released early December 2017) or version 6.6.0 or newer on A...
Tue, 17 Jul, 2018 at 6:58 PM
Premium Refund
Please read the following carefully to determine how to get a refund and if you are eligible: Upgraded via the iOS app: If you upgraded through the iO...
Thu, 11 Oct, 2018 at 2:48 PM
My Fitbit has stopped syncing / stop connecting
Important you MUST be running the latest version of the app. This is at least version 3.2.0 on iPhone/iPad and at least version 6.7.7 on Android - Released...
Mon, 16 Jul, 2018 at 6:01 PM
Some free foods on the carry over plan are showing values.
When following the Carry Over plan and searching the database any relevant free foods to your search will be displayed at the top of the search in green wit...
Mon, 1 Jan, 2018 at 12:41 PM
How do I switch plans ?
On iPhone & Android devices go to the 'More' tab (that is the last one in the app) and choose the option 'Select Plan' On iPad choo...
Wed, 4 Oct, 2017 at 4:37 PM
Where is the community gone ?
In the latest update we have had to remove this feature due to GDPR regulations and our inability as a small entity to comply with them to keep the communit...
Wed, 9 May, 2018 at 3:44 PM